The Process

The journey begins with you reaching out to us through our website, social media or a direct recommendation. We’ll set up an initial scoping meeting to get to know each other better and understand your needs.

Before our meeting, we'll send you a detailed questionnaire. This helps us understand your business values, goals and specific needs. The meeting can be held online via Zoom or in person, depending on your location. During this session we’ll discuss your vision and how we can help bring it to life.

Based on our discussion, we’ll tailor our service packages to fit your unique requirements. Whether you need a comprehensive branding overhaul or specific social media management, we’ll provide you with a customised quote that aligns with your goals and budget.

Once you’ve selected a package and approved the quote, we’ll move on to the onboarding phase. This process will vary depending on the services you’ve chosen but typically includes:

• Setting up accounts and access permissions

• Establishing communication channels

• Initial planning and strategy sessions

We’ll dive deep into developing your tailored strategy. This includes brand audits, competitor analysis, content pillar development and more; ensuring every detail aligns with your business objectives.

With a solid strategy in place we’ll begin the implementation phase. This includes creating and scheduling social media posts, designing graphics and setting up any additional services you’ve requested. We ensure every aspect is executed to the highest standard.

Our relationship doesn’t end with implementation. We provide continuous support and optimisation to ensure your marketing efforts are effective and evolving. Regular reports, strategy calls and performance reviews are part of our commitment to your success.

We value your feedback and are always ready to make adjustments to improve our services. Your input helps us refine our approach and ensures we’re always meeting your expectations.